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Refund Policy
Due to the nature of our products, all items sold on this website are digital products delivered electronically. As a result, all sales are final and non-refundable.
By completing a purchase, you acknowledge and agree to this policy.
Refund Policy
We do not offer refunds, returns, or exchanges for any digital products once the order has been completed and the file has been delivered or made available for download.
This includes, but is not limited to:
- Digital spreadsheets and trackers
- Templates and planners
- Downloadable files or resources
- Custom-made digital products
Why We Do Not Offer Refunds
Because digital products are delivered instantly and cannot be “returned,” we are unable to issue refunds once access has been granted. This policy helps protect the integrity of our work and prevents misuse or duplication of our products.
Custom Orders
For custom-made trackers or personalized digital products:
- All requirements must be clearly provided before production begins
- Once the design process has started, cancellations or refunds are not possible
- Revisions may be included depending on your selected plan
Download Issues
If you experience any issues accessing your files or downloads, please contact us. We will ensure you receive proper access to your purchased product.
Support
If you have any questions regarding your order or need assistance, please contact us at:
contact@roverastudio.com
We are committed to ensuring you have a smooth experience using our products.